Get Some Tech Help
Get Some Tech Help

How does a virtual visit work? Click each icon to learn more.

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1. Sign Up For
An Account

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2. Download Virtual
Visit Software

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3. Test Your

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4. Schedule An

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5. Start Your
Virtual Visit

Why try a virtual visit?

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Avoid taking a day off from work or school

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Save on the costs of traveling into Boston and paying for parking

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Receive personalized and convenient care from the MGH staff you know

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Complete your visit from the comfort of your home, work or any other private location!


  1. What devices can I connect from?

    You can use most computers [Windows or Mac] and tablets with a webcam.

  2. Is the connection between myself and my clinician secure and private?

    Yes, just like a regular doctor's appointment, your virtual visit is entirely private and confidential. Virtual visits are never recorded or shared. However, it is very important that you conduct your visits in a private location!



We know what time to be on and we just connect. I find a sense of comfort doing virtual visits with the doctor in my own home. It allowed us to achieve what it is we want to achieve. I feel like we're a team.

- TelePsychiatry Patient